Return & Refund Policy

At VistaSec, customer satisfaction is a priority. This Return & Refund Policy ensures transparency and fairness.

Products must be unused, unaltered, and returned within 7 days. Digital services have specific conditions.

Approved refunds are processed within 5-7 business days using the original payment method.

Partial refunds may apply if products are damaged, used, or missing components after inspection.

Certain digital downloads, custom services, or personalized products are non-refundable unless defective.

Contact our support team via email or website form with order details for faster processing.

Defective or incorrect items may be replaced after verification. Contact support for instructions.

Return approvals and refunds are generally processed within 3-7 business days, depending on the request.

Return shipping charges may be the responsibility of the customer unless the item was delivered incorrectly.

Refunds for international orders may take longer due to shipping and customs processes.

Customers are notified via email regarding refund status, approval, or any additional requirements.

VistaSec reserves the right to approve or deny refunds based on the policy terms and inspection results.